What is the quality of your product's after-sales service?

Do you provide after-sales service for your products?

Certainly! We offer a one-year quality guarantee. This means that if the product has significant defects due to material or design issues rendering it unusable, we provide warranty service.

Can the warranty cover improper use?

No, that does not fall within our warranty coverage.

Do we offer warranty service for products damaged by human factors?

No, that does not fall within our warranty coverage.

Do we offer a product evaluation period?

No! Most customers have the option to test samples before purchasing the product, so there is no product evaluation period.

Interested in experiencing Nuevo's high-quality automotive repair tools? Don't hesitate, contact us via email right away.